Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, request a consultation, or contact us. This may include your name, email address, phone number, postal address, and payment information.
We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products and services.
We may also use your information to analyze usage patterns and develop new features and services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and our cookie preferences, though disabling cookies may affect the functionality of our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We work to ensure appropriate safeguards are in place to protect your information in accordance with this policy.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
European Data Protection Rights
If you are in the European Economic Area, you have certain data protection rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Information
If you have any questions about this privacy policy, please contact us at:
- Email: privacy@sunrisehorizontrip.com
- Phone: +81-3-6240-1283
- Address: 3-8-1 Ueno, Taito City, Tokyo 110-0007, Japan