Acceptance of Terms
By accessing and using ZenGardenJapan's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Service Description
ZenGardenJapan provides landscape design services, garden consultation, bonsai sales, and related gardening products and services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice.
User Accounts and Registration
To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Acceptable Use Policy
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. You may not attempt to gain unauthorized access to any part of our services or systems.
Prohibited activities include but are not limited to: harassment of other users, transmission of spam or malicious code, and violation of any applicable laws or regulations.
Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the property of ZenGardenJapan or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.
Product Information and Pricing
We work to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time with appropriate notice.
Orders and Payment Terms
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for legitimate business reasons. Payment is due at the time of order unless other arrangements have been made.
For consultation and design services, payment terms will be specified in individual service agreements.
Delivery and Installation
Delivery times are estimates and may vary based on location and product availability. Risk of loss and title for products pass to you upon delivery. Installation services, where applicable, are subject to separate terms and conditions.
Warranty and Returns
We provide limited warranties on our products and services as specified in individual product descriptions or service agreements. Return policies vary by product type and are detailed at the time of purchase.
Living plants and bonsai are subject to special care requirements and limited return policies due to their nature.
Limitation of Liability
To the fullest extent permitted by law, ZenGardenJapan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the specific service or product giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless ZenGardenJapan and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
Dispute Resolution
Any disputes arising out of or relating to these terms shall be resolved through binding arbitration in accordance with the rules of the Japan Commercial Arbitration Association, conducted in 3-8-1 Ueno, Taito City, Tokyo 110-0007, Japan.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
Modifications to Terms
We reserve the right to modify these terms at any time with appropriate notice. Changes will be effective upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
Contact Information
If you have any questions about these terms, please contact us at:
- Email: legal@sunrisehorizontrip.com
- Phone: +81-3-6240-1283
- Address: 3-8-1 Ueno, Taito City, Tokyo 110-0007, Japan